FAQ/COVID-19

Each of our cleaning ends with quality control by 50 points. The cleaner traverses the object and notes the execution of each item so that nothing is accidentally forgotten or omitted.

CLEAN CARE SERVICE is a quality management and quality management system for cleaning and repairing. We associate Customers (You) and Performers (Clerks / Repairers) who are trained and supervised.

For a regular cleaning service, payment is made at the time of each clean. Our standard payment option is by debit or credit card – please contact the clean care services Owner to review if other payment options are available. VAT is charged on each clean and a VAT receipt can supplied on request. For a one-off or an occasional clean, a minimum of a 50% deposit will be required at the time of booking.

Our free in-home estimate allows us to better understand your domestic cleaning needs and expectations. In addition to any special requirements that you may have requested our cleaning service includes removing cobwebs and dusting skirting boards, pictures, lampshades, knick-knacks, window sills, furniture, and light fittings and vacuuming throughout. We wipe cupboard fronts clean, wash floors, and throughly clean kitchens and bathrooms.

We normally work Monday to Friday 8.30am to 5.30pm. We are unable to give a specific time on a service day, but we may be able to specify a morning or an afternoon service. However we do make every effort to meet customer preferences.

No, these are provided by our Clean Care services professional home cleaning staff and their usage is covered by our insurance. We are able to use our customers cleaning equipment or supplies provided that these meet health and safety requirements.

We treat your home with the utmost care. But if something is damaged or broken we will leave a note and will contact you as soon as possible. We will make every effort to have the item replaced if it cannot be repaired.

Please call your local Clean Care Services professional home cleaning services office, ideally providing them with seven working days notice, but no less than two working days. If less than two working days are given for a cancellation you will incur a minimum fee of 50% of the clean price.

The exact cost of cleaning you count on the site.
For cleaning you pay exactly the cost, that was calculated on the site.

Call us or send an application through the site (to you will call back). Check the date and time. When ordering several drops, you get a discount of up to 25%.

At the scheduled time, the cleaner / repairman or crew arrives at the facility. Cleaning time is from 3 to 5 hours.

You inspect and accept the service, point out the shortcomings that are immediately eliminated.
After accepting the service you pay it directly to the cleaner and make a paper on acceptance work.

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